Privacy Policy

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Effective Date: June 24, 2025

DEEPNEURONS AI LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://deepneurons.ai and use our services.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Account login credentials

b. Non-Personal Information:

  • Browser type
  • IP address
  • Operating system
  • Pages visited and time spent
  • Device information

c. User-Generated Content:

Content you create, upload, or share while using our services

2. How We Use Your Information

  • To provide and manage our services
  • To process transactions and send you related information
  • To send administrative messages, promotional content, or other communications
  • To improve our website and user experience
  • To enforce our Terms and Conditions and other legal rights

3. Legal Basis for Processing (for EEA Users)

  • Your consent
  • The necessity to perform a contract
  • Compliance with a legal obligation
  • Our legitimate interests

4. Your Privacy Rights (GDPR and CCPA)

For European Economic Area (EEA) Residents:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict our processing
  • Withdraw your consent
  • Data portability
  • Lodge a complaint with a data protection authority

For California Residents (CCPA):

  • Know what personal information we collect, use, disclose, or sell
  • Request access to your personal information
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the details at the end of this policy.

5. How We Share Your Information

  • Service providers who perform services on our behalf
  • Legal authorities when required by law
  • Affiliates, subsidiaries, or successor entities in the event of a merger or acquisition

We do not sell or rent your personal information.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and provide relevant advertising. You may control cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

10. International Data Transfers

We may transfer your data to countries outside your jurisdiction, including the United States. In such cases, we ensure adequate safeguards are in place.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

12. Consent for Marketing Communications

By checking the consent box during sign-up or form submission, you agree to receive marketing communications from DEEPNEURONS AI LLC. You can withdraw this consent at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We will only use your information in accordance with this policy and your preferences. We do not sell your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes and update the effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

DEEPNEURONS AI LLC
6545 MARKET AVE N STE 100
CANTON, OH 44721
Email: technical.support@deepneurons.ai